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Where to contact forums bug?

Palleplutt over 4 years ago

After last forum update text overlapps.

where to get forum support?

Top Replies

seilogramp over 4 years ago in reply to Palleplutt +1 verified

Palleplutt said:
So do you think I should leave it or do you think I shall report it as well?

Typical Garmin Support won't have much input into this issue. I've already linked this thread in the moderators…

All Replies

0 e7andy over 4 years ago

Try Garmin Support: https://support.garmin.com

0 Palleplutt over 4 years ago in reply to e7andy

I tried that but they force you to select “subject” and I couldn’t find anything related to forums

0 e7andy over 4 years ago in reply to Palleplutt

I guess I would choose Garmin Connect as subject and write Garmin Forum bug report or similar as subject.

0 seilogramp over 4 years ago

Palleplutt said:
After last forum update text overlapps.

where to get forum support?

I've reported this along with some other issues to the forum admins. They are aware.

0 Palleplutt over 4 years ago in reply to seilogramp

So do you think I should leave it or do you think I shall report it as well?

How do you get in contact with forum admins?

I know I can tag Garmin rep that post in different hardware sections but forum admins?

+1 seilogramp over 4 years ago in reply to Palleplutt

Palleplutt said:
So do you think I should leave it or do you think I shall report it as well?

Typical Garmin Support won't have much input into this issue. I've already linked this thread in the moderators/admins forum where we are discussing these "post-update" issues. These items are being actively worked internally at Garmin and/or with the forum provider.

0 Palleplutt over 4 years ago

Problem is now solved!

0 trux over 4 years ago in reply to Palleplutt

Palleplutt said:
Problem is now solved!

Unfortunatelly not. Although it now seems to happen less systematically, I still experience it in some threads.

0 e7andy over 4 years ago in reply to trux

I just noticed that if you see the overlapping text you just have to scroll to the top of the page and then back down again and the overlapping text is fixed. It needs a proper fix but that is a workaround.

Even more annoying is the handling of links. I guess you saw my post where I tried to post a link to a user. I ended up using an URL shortener and that worked very good.

0 seilogramp over 4 years ago in reply to e7andy

e7andy said:
I just noticed that if you see the overlapping text you just have to scroll to the top of the page and then back down again and the overlapping text is fixed.

Yes, this was reported. In most cases, if you don't enter the thread from the top (there is text in the URL after the subject) then you get the overlapping text from the "Related" column. Then scrolling to the top then back down fixes it. However, not seeing this issue currently.

e7andy said:
Even more annoying is the handling of links.

Seems to be working fine on some forums. On others I've been placing brackets around the URL to get it to behave.