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Fridays steps missing in Garmin Connect

Former Member over 4 years ago

On Friday it shows that I did only 300 steps... that's not true though, I had trouble syncing my watch and phone then... The watch shows I've done my steps the past week. How can I get the data to Connect?

Picture from today.

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trux over 4 years ago +1

How can I get the data to Connect?

Looks like you still have the watch associated with two acounts - as it was already shown in your other thread about the missing steps. You have to remove the watch from…

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0 trux over 4 years ago

How can I get the data to Connect?

Looks like you still have the watch associated with two acounts - as it was already shown in your other thread about the missing steps. You have to remove the watch from one of the accounts, and use only one of them.

0 Former Member over 4 years ago in reply to trux

unfortunately this data is not in either of the two accounts.

0 trux over 4 years ago in reply to Former Member

Well, maybe you have a third one . Or you never synced the data, to either of them.

0 Former Member over 4 years ago in reply to trux

oh no, I don't have a third one :-) two is more than enough! I had trouble syncing the watch with the app at the end of last week. so no idea what's going on... garmin is really testing my patience...