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Running steps not being counted on a single activity

NICORAULE over 4 years ago

Hi all.

I am experiencing a strange behaviour of Garming Connect web.

Usually for any running activity I do, GC is counting my steps and adding them to the daily total.

Yesterday I did my long run (25k) and I don't understand why it is not counting any step.

Anyone has a solution?

Thanks

Top Replies

0 NICORAULE over 3 years ago in reply to trux

No of course not. No stroller either.

0 trux over 3 years ago in reply to NICORAULE

In that case I'd contact the support, and ask for a replacement, in your place. The accelerometer may be broken.