My wife’s Vivoactive 3 has a broken screen so while we wait for a replacement device from Garmin she is manually adding her activities in the Garmin Connect app...the problem we’ve come across is these manual activities aren’t been counted towards her monthly challenges that’s she’s a part of on the app. The watch itself is actually “still working” as her sleep, heart rate and steps are still been tracked and updated on the app when she syncs...it’s just the screen that’s not working.
I’ve searched the net and the forums for solutions but havnt come across the same issue. Does anyone know why manually added activities don’t count towards challenge goals? Is there a way to make them count? It’s a shame she’s potentially loosing a week of progress on her challenges.
Thanks!