Mobile Apps & Web

Garmin Connect Web Weekly Steps Challenge

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Weekly Steps Challenge

Former Member over 4 years ago

In the weekly steps challenge, i had over 60,000 steps and 2 days remaining and all my steps have disappeared. Where have my steps disappeared to?

Top Replies

Former Member over 4 years ago in reply to trux +3 suggested

Hi trux,

I'm in the middle of an 85k step challenge and last night (31/12/2020) I was on 60k+ steps. When I synced my Garmin this morning, my challenge results are now 0... A number of other people in…
Julia over 4 years ago +2

Yeah same here. About half of those in our challenge have had their steps reset to zero and the others have kept their steps. I'm wondering if it might be something related to the New Year?
Julia over 4 years ago +2 verified

It looks like the challenge and steps have been fixed today. It seems everyone in our challenge has had their steps restored. Maybe it was a 2021 software bug or something. Hope it has been fixed for everyone…

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0 Former Member over 4 years ago

Me too...... really frustrating...

0 Former Member over 4 years ago

Mine reset also had to opt out it really sucks, I tried to rejoin and it says it starts January 3 2022. How do I rejoin same group? Will it show correct count??

0 Former Member over 4 years ago

Problema comune... Attacco hacker?

0 Former Member over 4 years ago

Mine has gone to 0 after being 175k steps and today's aren't being added on, is there a fix I place to rectify does anyone know?

0 Former Member over 4 years ago

Same for me. Just disappeared

0 Former Member over 4 years ago

I have 0 steps showing in the weekly 150k challenge for this week... anyone else with the same issue?

0 4193089 over 4 years ago

Yep, seems like it happens this time of year. There is another forum where this happened at Christmas/New Years week two years ago. Must be some kind of hiccup in garmin's programming.

0 Former Member over 4 years ago

Happy new year to you. Yes it happened to me last night. It’s extremely annoying.

0 Former Member over 4 years ago

I had over 75000 steps and it's reset back to zero but as I'm going around the steps are not logging nor is my heart rate and calories? Anyone else having this issue?

0 8057391 over 4 years ago

Me too. Although Garmin gas awarded me yesterday the 115k challenge that starts today but said was achieved on 15 December 2020? This has since been rescinded and so gave my steps. I note in my weekly steps challenge 8 out of 10 of us have gone to 0 steps with two days to go.