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Error code 401

Former Member over 4 years ago

Why no connection with Garmin 1000? Can’t get my Strava routes on the Garmin anymore. Unfortunately ZERO support from Garmin. What a mess!

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4336456 over 4 years ago +3 suggested

Finally solved this! Within the Garmin Connect app go:

Menu > Garmin devices > select your device > Activities, Apps & More > Activities & Applications

Press 'Update' on Strava Routes…

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0 seilogramp over 4 years ago

Why no connection with Garmin 1000?

Are you referring to the Edge 1000, the Edge Explore 1000, or something else?

Maybe the same as this issue - Strava routes not loading to garmin

0 4336456 over 4 years ago

Finally solved this! Within the Garmin Connect app go:

Menu > Garmin devices > select your device > Activities, Apps & More > Activities & Applications

Press 'Update' on Strava Routes. Then press back a few times will take you to the sync screen. Once complete you can go back to Activities & Applications screen and if update was successful there won't be the Update button there any more.

Now go back to Connect IQ on your device and follow the prompts to connect Strava Routes - it should work now! It did for me.

0 8584094 over 4 years ago in reply to 4336456

worked for me too - thank you