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Problem with New Segments

FranGranada1994
over 4 years ago

For a few days the segments that I create in a route are shown without time and although match new segment in that route does not recognize it. Solution?

  • 0 over 4 years ago
    FranGranada1994 said:
    Solution?

    Not really. The functionality of Segments is quite miserable in Garmin Connect, and the matching algorithms are very dubious, leading to many false positives, as well to many missmatches, when there should be ones. The only thing you can do, is using another activity (or an imported GPX) to redefine the Segment and hoping it will be a bit better. Other than that, I recommend contacting the Support and having them to create a case with it. I did it in the past for several Segment issues, but so far no fixes were done. It will happen only if there are massive complaints about the issue(s).

  • 0 over 4 years ago in reply to trux

    The problem is that the route where i made the segment does not recognize it...

    Another thing is that I did all these segments on the same day. The first 42 havent any problem and the last 11 none of them recognize me passing through them...

  • 0 over 4 years ago in reply to FranGranada1994
    FranGranada1994 said:
    The problem is that the route where i made the segment does not recognize it..

    Yes, I know. Still the same answer applies.

    FranGranada1994 said:
    The first 42 havent any problem and the last 11 none of them recognize me passing through them...

    Do you have 53 segments on the same route? Hmm, I never had so many segments together, but I would not be surprised if there were an upper limit

  • 0 over 4 years ago in reply to trux

    Noo, 53 in differents activities xD

  • 0 over 4 years ago in reply to FranGranada1994

    Well, Garmin changed the matching algorithm a few months ago, making it even worse than it was earlier. Generally, the most common problem is that one of the closest key points of your activity does not match closely enough the starting point of the segment. And it happens even if the activity keypoint is exactly on the same line as the segment track, just it is a few meters before or after it. What can help a bit, is changing your activity reccording from the "smart recording" to the "every second recording", in the system parameters of the watch

  • 0 over 4 years ago in reply to trux

    Ok thanks for all trux ^^