Mobile Apps & Web

Garmin Connect Web Calories showing 0 on watch but accurate on Garmin Connect. How do I fix this?

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Calories showing 0 on watch but accurate on Garmin Connect. How do I fix this?

Former Member over 4 years ago

My watch face shows 0 calories burned but when I look on the Garmin App I have burned calories today. I have restarted the watch and tried different watch faces and nothing is fixing the problem. What can I do to fix this problem?

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pgalbavy over 4 years ago +1

A fix for this went into the 945 firmware in the last 24 hours. Should hit other models soon. Something to do with CIQ compatibility.

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0 Former Member over 4 years ago

Same problem here

0 Former Member over 4 years ago

I’m having the same issue. My connect shows all my calories burnt (thank god lol) however, my watch says 0. Any help is appreciated

0 Former Member over 4 years ago

This is happening to me as well. I have a Forerunner 245 music and this problem has been going on for at least a week.

0 Former Member over 4 years ago

Same here, been like this for 2 weeks. The default watch faces do show the calorie count on the watch as well as the app (thank God!) but the watch faces I've downloaded shows 0. Very frustrating, I've reset my watch also - didn't work.

Edit: watch is forerunner 245 music

0 Former Member over 4 years ago in reply to Former Member

Interesting, I never thought to try a default watch face. I wonder if Garmin changed something but didn't tell the developers.

0 Former Member over 4 years ago

Same here. Forerunner 245 music too

0 pgalbavy over 4 years ago

A fix for this went into the 945 firmware in the last 24 hours. Should hit other models soon. Something to do with CIQ compatibility.