This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How are you meant to contact the Australian "support" team if all phone calls and emails go unanswered?

Former Member over 4 years ago

I have been trying to get in contact with the Australian Support Team regarding an order for the last week and there has been absolutely no response via phone or emails?

How can this be escalated?

Top Replies

seilogramp over 4 years ago +1

You're calling and the do not answer? You should options to chat on the Garmin Support Center. What is it the you're ordering?

Also, I sent you a private message.
seilogramp over 4 years ago in reply to Former Member +1

I sent you a PM. I'm hoping we can get someone from Garmin to take notice of your plight.

All Replies

0 seilogramp over 4 years ago

You're calling and the do not answer? You should options to chat on the Garmin Support Center. What is it the you're ordering?

Also, I sent you a private message.

0 Former Member over 4 years ago in reply to seilogramp

I have called them on 4 separate occasions which has resulted in being on hold for upwards of 30minutes before I get sick of waiting.

I have already placed an order, quite some time ago and there has been absolutely no communication since then.

0 seilogramp over 4 years ago in reply to Former Member

I sent you a PM. I'm hoping we can get someone from Garmin to take notice of your plight.