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Achievements are not accurate

Former Member
Former Member

A few of my Personal Records have updated to times slower than my previous PRs. This happened just recently for my 5K and 1 mile records. I broke both on one run, then two days later on a slower run it said I broke both again, yet the times it showed as my new PRs from that run were both significantly slower than the times from the run two days prior. Anyone else having this issue or know what to do about it? It's incredibly frustrating. I have not changed anything with my watch, the app, nothing. I can see no reason why this is happening.

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  • Did you confirm your previous record on the Personal Records page, amd have you uploaded the new confirmed records back to the device?

  • Former Member
    0 Former Member over 4 years ago in reply to trux

    I confirmed the accurate ones shortly after finishing the run, I thought it had uploaded back to the device but then it updated with the inaccurate ones, which I haven't confirmed. It doesn't even show me as having any previous records for either. I declined the inaccurate mile one, so now it shows me as having no mile record.