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My Steps from the Forerunner 735XT on Garmin Connect App

My watch was saying 8035 steps completed yesterday night, but my Garmin Connect App only synced up to 6800. Now today the steps have been updated on the watch to only go up to 6874 for yesteday, making me miss my 30 day Goal Getter badge on my 30th day, where the watch was saying I completed the daily step goal yesterday. Unhappy

I guess since the watch is now saying the steps I've done were 6874, there is no way to get to the lost data, I suppose.

Any way to update the step count manually for the day?

0 pshare over 4 years ago

There's no way to manually update the steps but some have gotten Garmin support to fix it.

However, those were extreme cases. Not sure this would be enough to get them to do anything. If you do contact them, do it by phone rather than by email.

0 Krisu over 4 years ago in reply to pshare

Thanks. Might give them a call then later