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Garmin Connect not available "Looks Like Our Laces Came Undone"

runner_slightly_hamstrung over 4 years ago

When logging into Garmin Connect "Looks Like Our Laces Came Undone" (30/8/2020 22:43 AEST). When trying to create a workout in the Android app, "Failed to create workout. Try again later." When will the site be up again?

Top Replies

seilogramp over 4 years ago in reply to 5827642 +3 verified

https://www.cloudflarestatus.com/

https://connect.garmin.com/status/
tien80 over 4 years ago +1

This can’t be good.
runner_slightly_hamstrung over 4 years ago in reply to tien80 +1

Ah, now at least their status page shows it, too. When I had the problem first, the status page was still claiming everything was up.

All Replies

0 iLikePotatoes over 4 years ago

0 Zoestar over 4 years ago

One more time....

0 Niterider4 over 4 years ago

It appears to be a CloudFlare issue, and CloudFare says it has been fixed.

Interestingly, Garmin Connect Status shows everything Garmin being Down, and I am getting the sorry message on my Garmin Connect, but all my services seems to be working fine (Garmin Connect, Garmin Golf, Garmin Forum, Sync).

0 jarivee over 4 years ago

What kind of provider makes this happen...

0 Niterider4 over 4 years ago

Probably a transit provider. Every online service needs a transit provider, and they have occasional problems like everyone else. But when a transit provider goes down, all the traffic they transport from a server to the rest of the internet also goes down. Big services like CloudFare have alternative routing that they can switch to if that happens. However, in this case, the switch does not seem to have been flipped like it should have been.

0 jarivee over 4 years ago in reply to Niterider4

Interesting that Cloudflare that is made to prevent these cuts to happen, causes this.

0 runner_slightly_hamstrung over 4 years ago

Luckily, it looks like the services are up again (31/8/2020 22:00 AEST). I was lucky: The workout I had painstakingly added in the phone yesterday which would not save then has been saved nevertheless, so I don't have to enter it again.