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My Day not updating properly on GC

Former Member
Former Member over 4 years ago

HI All,

My wife's Vivoactive HR is performing normally and syncing okay with her activities showing on GC.

Unfortunately the 'My Day' data wont update for the last 2 days since she reactivated the watch (after a fault occurred with her newer Vivoactive 3), so she is not seeing sleep, steps,etc.

I have tried everything but cannot see a fault in settings so can anyone give me a clue?

Thanks