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Garmin Connect & Map My Run not tracking pace or distance

Former Member over 4 years ago

Garmin Connect & Map My Run + My Fitness Pal (UnderArmour) are all connected, but when I go on my runs, it sits at 0 - therefore throwing me to no pace / no distance, it thinks I am just standing there. This is why I bought the watch and got rid of my Apple Watch. I disconnected all of this spider web of app connections and then reconnected and have the same issues.

Anyone have any ideas here?

0 trux over 4 years ago

but when I go on my runs, it sits at 0

In Garmin Connect or at Map My Run? In the first case, please post a screenshot demonstrating the issue. However, you should be aware that the GC app does not show any live data except of heart rate and steps. It only shows the Activity details, once it is ended and saved. For other values you have to look at the watch, not at the app.

In the second case, I am afraid you'll have to ask at Map My Run, since in such case it is almost certainly a problem on their end.