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Can't sign in to app.... Timeout exception

My Garmin EDGE 820 was not syncing with connecr, so eventually uninstalled and installed up... since then I can't log in to app getting following error "java.net.SocketTimeoutException:timeout"

I have no problems with the web based version but both my phone or tablet give me same error.

Tried changing countries in Advanced, and also tried with my wife's account... same error, all day today.

Any clues?

Thanks in advance!

0 seilogramp over 4 years ago

Seems to be based on location. Affecting users from Spain or nearby countries. Please see this thread: Login error: Java.net.sockettimeoutexception: timeout

Workaround currently is to use a VPN to make the initial login connection or use Garmin Expess to sync your data. Locking this thread at this time.