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Didn't receive my weekend 10k badge august 7-9

Hello,

I didn't receive the weekend 10k badge from august 7-9.

https://connect.garmin.com/modern/badge-challenge/8722C2A715CD41B6A2379B0E05D54F1D

The activity link is:

https://connect.garmin.com/modern/activity/5352213280

Tried to change a thing in the name, but no luck.

Regards, Erik

  • Did you join the August Weekend 10k Challenge before doing the run? BTW, the Activity you posted is not visible. You need to set the privacy level to Everyone, on its page.

  • Former Member
    0 Former Member over 4 years ago

    Same for me, and also I was joined prior the challenge. Tried changing the name but no luck.

    It is a one time thing? I mean, I earned the one of June, and now I should have earned it but nothing...

  • Same for me

    Make the activity visible to Everyone and post the link, so that we can have a look at it. And also post the screenshot of this exact page: https://connect.garmin.com/modern/badge-challenge/8722C2A715CD41B6A2379B0E05D54F1D

  • Yes, I did.

    Shows the page where I can leave.

    Regards, Erik

  • Yes, I did.

    We still cannot look at your activity, since you did not set its privacy to Everyone.

  • Sorry about that. Changed it now.

  • Sorry about that. Changed it now.

    No problem. It looks all right. The only unusual thing that I can see, is the use of Stryd, but I do not think it should cause any problems. I know you wrote you already tried to modify the title, without any effect. Although it is mostly sufficient for re-parsing the activity, I already experienced myself a case when it did not work, and I had to change a minor detail in the activity self (edting it, for example setting the percieved effort, or adding a Calorie, and then saving), so I'd suggest doing it now, and waiting a few minutes whether it had some impact.

    Verify then your badges, but please note that it regularly happens that the sorting of badges is broken, and newly awarded badges are not listed at the top, as it is by default. So, it also could have happened that you were awarded the badge, and did not notice it, since it is not listed at the top.

  • ... yet another note: it is also possible that due to the recent outage, and the huge number of data needing to be processed, the awarding of retrospectively added or modified activities is slower than usually. Normally it is instant, but after the outage I also had to edit a cycling activity for the August 40k ride, and it took 2 days before the badge was awarded, although normally it is instant after the modification. So even if you do not get the badge instantly, there is a still good chance it eventualy appears.

    From the technical point of view, it looks all right. If you see no effect in a few days, you can try repeating the edit, and if it does not help either, contact then the Support.

  • I'll keep an eye on it.

    Thanks for the help.

  • It worked before with the stryd. So I don't think that should be the problem.