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Activities Are Not Syncing with Daily Totals

Former Member over 5 years ago

My activities are showing up in Garmin Connect but they are not integrating into “Calories”, “Steps”, “Floors” counts for the given day. This has been happening for a few days now, and I’m not sure what has changed.

0 e7andy over 5 years ago

Check that your watch is selected as the "Preferred Activity Tracker". Maybe also try and turn that setting off and on again.

I did some tests with moving my watches between different Garmin accounts a couple of days ago and ended up with that my primary watch no longer was my preferred activity tracker and no steps, sleep, body battery etc was logged. It looked ok in the user interface but since my watch now was registered to another account it didn't work so I had to register my watch once again into my Garmin account and switch the preferred activity tracker back and forth between my watches.