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Problems Importing Fitbit Activity Data

Former Member
Former Member

I am trying to upload activity data originally recorded on a Fitbit Inspire watch to add to my account. I have successfully exported the data from the Fitbit website and it appears that this should be quite easy to import with the import option available in Garmin connect.

When I import, Garmin connect recognises the file is a Fitbit one and prompts me for date format etc. It then either gives me an Import Error message or says Import Complete but does not add any activities to the account. I have tried csv and xls format, only exporting data on days when I know there are no activities logged, importing to different accounts, only exporting activity data. All with no success.

Does anyone have any suggestions to help? If not it will be manual upload time.

Hopefully I have added the Fitbit data file to my query.

  • Hi Trux,
    Can I share my data with you. Facing exactly the same issue. GC shows the Import in Green, which I assume means successful, but in the activities section I fail to see these imported activities. 

  • Hi Trux,
    Can I share my data with you. Facing exactly the same issue. GC shows the Import in Green, which I assume means successful, but in the activities section I fail to see these imported activities. 

    Activities
    Date Steps Distance Floors
    01-09-2020 0 0 0
    02-09-2020 5623 5.92 8
    03-09-2020 0 0 0
    04-09-2020 6142 6.34 5
    05-09-2020 0 0 0
    06-09-2020 5921 6.15 12
    07-09-2020 5644 5.91 13
    08-09-2020 6123 4.24 9
    09-09-2020 4 0 0
    10-09-2020 6008 6.18 13
    11-09-2020 5749 6.08 12
    12-09-2020 7934 7.1 14
    13-09-2020 12077 8.37 49
    14-09-2020 0 0 0
    15-09-2020 6010 6.23 11
    16-09-2020 15805 13.01 10
    17-09-2020 8284 7.38 7
    18-09-2020 13175 9.13 7
    19-09-2020 10579 10.95 13
    20-09-2020 0 0 0
    21-09-2020 17525 15.13 22
    22-09-2020 16780 13.51 10
    23-09-2020 5707 5.83 6
    24-09-2020 9962 8.71 12
    25-09-2020 6430 4.42 0
    26-09-2020 13623 13.77 13
    27-09-2020 2951 2.05 5
    28-09-2020 9512 8.42 9
    29-09-2020 0 0 0
    30-09-2020 4502 4.53 5

    This is sort of 30day data from Sep-2020. Please see if it can be used for your trials.

  • If it displays the “An Error Occurred With Your Upload. Please Try Again” try:

    Opening the file in Excel, changing the sheet name back to the default "sheet1", save and then try the import again.