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[Running activities] GCT and Average cadence reports are empty on Dashboard.

Hi,

Since a few days, the graphs of GCT and Average cadence on the dashboard are empty. The data is available in the activities that I have uploaded. It also always worked. Other graphs seem all to work fine. BTW, also the main page of these graphs are empty.
Anyone having the same issue, or knows a solution?

Thanks in advance, Marko

Top Replies

trux over 5 years ago +4 suggested

dikkedollie said:
Anyone having the same issue, or knows a solution?

Everyone, since it is caused by a wrong address used in the javascript file backbone-lib.js returning error 404 (Not Found) when calling…
3433561 over 5 years ago in reply to trux +1

Yes, I am having the same issue. Hope they fix it soon. I reported this in a "chat" session with one of Garmin's support personnel. She said she had to open a ticket for the issue. This was…

All Replies

0 trux over 5 years ago

dikkedollie said:
Anyone having the same issue, or knows a solution?

Everyone, since it is caused by a wrong address used in the javascript file backbone-lib.js returning error 404 (Not Found) when calling the following URL:

connect.garmin.com/web-data/vo2max/colorrange/Cadence.json

The solution is reporting it to Garmin Support (including the above info), since they may not be aware of it. And then waiting till they fix it.

0 dikkedollie over 5 years ago in reply to trux

Thanks a lot for this info. I reported it to Garmin. Let's see how it goes.

0 3433561 over 5 years ago in reply to trux

Yes, I am having the same issue. Hope they fix it soon. I reported this in a "chat" session with one of Garmin's support personnel. She said she had to open a ticket for the issue. This was about a week ago.

0 RunGeek over 5 years ago

Vertical oscillation also.

0 Former Member over 5 years ago

also been seeing this for about two weeks

0 Former Member over 5 years ago

Yes same issue here .... no response seen from garmin?!

0 dikkedollie over 5 years ago in reply to Former Member

No response yet

0 Former Member over 5 years ago

Same here. I was also hoping there was a way that I could view is on my watch while running. I have a Fenix 5. Is that on the horizon?

0 zayass over 5 years ago

Same issue

0 zayass over 5 years ago in reply to trux

After short investigation:
https://connect.garmin.com/web-data/vo2max/colorrange/Cadence.json - is broken
https://connect.garmin.com/web-data/vo2Max/colorrange/Cadence.json - works (M in Max is big)