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Can someone have a look at a corrupt .fit file please?

Former Member
Former Member

I went out for a run this morning and it has not uploaded.  

Here is a Zip file of the .FIT file.

Thanks

John

2020-05-09-09-29-13.zip

  • Former Member
    0 Former Member over 5 years ago

    Former Member

    hi John,

    without knowing the make I would guess it is a Garmin Vivoactive 3 Music watch ?

    when yes, please do call Garmin Support and tell them about your mishap as have done others before you Slight smile

    • care to tell the story behind the run or during the run
      • used music ?
      • paused during run ?
      • which phone used ? android - apple
      • which headphone ?
      • used CIQ app or datafield ?
      • Wi-Fi on ?
      • how many fit files are there in the ACTIVITY folder ?
    • etc...

    repair is on the way

    happy & safe sporting

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Hi, Yes its a Vivoactive 3 Music

    The run was over 8 miles.

    The music stopped at 4.5 miles and i couldnt restart it.

    I paused at 1 mile then again at 7.5 miles and restarted both times.

    Apple iphone 8 used.

    Apple air pods used

    Garmin connect app used.

    6 files in the activity folder.

    Wifi is on

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Former Member

    John,

    thank you for the feedback...you can use this when you call Garmin Support

    recording to your fit file ended abruptly...no additional data afterwards in the fit file

    happen again ? you can do a structural repair with Fit File Tools's section remover (without removing) try it !

    check this file 8512.fitfiletools.zip

    happy & safe sporting