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garmin edge ride - won't upload: file type not supported

Former Member over 5 years ago

Recent bike ride on Garmin Edge will not upload - Garmin Connect shows message: ' we don't support the file type you tried to import'. ?? Same file type as previous rides..why is this an issue and how do I get this ride imported??

0 Former Member over 5 years ago

Former Member

hi, sorry to hear about your mishap

did something happen with the edge during or ending the ride ? perhaps low battery ?

run your file through Fit File Tool's section remover ( remove nothing)

import this fit file manual from within Garmin Connect Web

when this fails

with your consent we can have a look at your file with FitFileRepairTool

zip the fit file and upload here in the forum (a simple drag & drop wil work)

or provide a link to it on a cloud storage

happy & safe sporting