This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Segment Data

Power and HR data is not appearing for any segments for me.  It's the same on web or the android app.

There are a few threads, dating back a long while, where people have the same issue.  But few replies.

Can Garmin help?  Or is there a solution anyone can suggest?

  • Power and HR data is not appearing for any segments for me.

    I am not sure what exactly you mean by segments. Normaly, neither the Segments page, nor the Segment tab of the respective activity shows any HR data, so that is the standard situation and does not need any fixing. Heart rate data are available either in individual Activities, in the Daily Summary, or in Reports.

  • I meant segment leaderboards.  The columns are time, avg speed, HR, power, wind and date (turn landscape on android to see them all).

    Power and HR suddently stopped working at some point.  

    This definitely does need fixing, it's a clear cut bug. Speed/time work fine.  The wind data pulls through OK.  But HR and Watts just show zero on all recent rides. 

  • Hm, I do not rememebr ever seeing any HR column in the segment leaderboards, but that's perhaps just because I use segments mostly for running only. Will have to check my cycling activities, if they contain some segments.

    Did the HR and power columns disappear completely, or are they just blank? When did it happen? And is it the case with old activities, or only with the new ones, after the critical date?

  • OK, found a cycling activity with a segment. I have a power column (without data, but that's comprehensible, since I do not have any powermeter or a device supporting the power feature) and no HR column. Still, I do see the HR data in the background JSON structure. Hard to tell why Garmin removed it from the chart, but the data is still available. You may want to contact Garmin Support and asking them whether it was removed intentionally or by mistake. Do not expect any answer from them here, on the user forum.

    This is the JSON data;

      "leaderboardRowDTOList": [
        {
          "geoActivityPk": 11111111111,
          "uuid": "748611111111111111F6DD81B",
          "matchSequence": 0,
          "timeEntered": "2019-08-15 14:24:44.000",
          "timeExited": "2019-08-15 14:59:05.000",
          "averageHeartRate": 151.03904676726003,
          "averageCadence": 0,
          "averagePower": 0,
          "windDirection": 270,
          "windDirectionCompassPoint": "w",
          "windSpeed": 7,
          "activityPrivacy": "public",
          "activityID": 39111111114,
          "activityCreatedDate": 1565827200000,
          "segmentUUID": "748690E111111111111729DF6DD81B",
          "favorite": true,
          "rank": 1,
          "imageUrl": "https://s3.amazonaws.com/garmin-connect-prod/profile_images/41111111-b67a-41111-bd0a-c11111111d4d-71111370.jpg",
          "fullName": "trux",
          "displayName": "3c5c21e6-59df-1111-1111-11111111111",
          "userPro": false,
          "socialProfilePk": 11111111111,
          "elapsedMilliseconds": 2061000
        },
    

  • That is very helpful.  Thanks trux.

    It might be the case that power data (when present) is similarly in the background but not displaying.  The HR column is visible on the android interface but not on the web.  I'm sure it used to be there.  

    (I realise it's a user forum, garmin have pretty active reps on my device forums though, sometimes better than support for things like this).

  • have pretty active reps on my device forums though

    Yes, some device forums are monitored by Garmin pretty well, but seeing a Garmin employee on a GC forum is extremely rare, so there is really practically no chance to get the answer from them here.

  • I found your comment after looking for an answer on why Garmin does not display HR data in GC, while it does display power data. While I think it is for commercial reasons, I would rather like to bypass the whole Garmin structure and retrofit the data so I can monitor my segments properly without some corporation wanting to nudge me into doing things their way and not seeing HR while seeing power data (which I don't have anyway, so a mute option).

    Seeing as how you referenced JSON data, may I ask where I can find a JSON structure from a workout I do in Garmin? I only have the original (.FIT) file, or the different versions GC allows me to download after the workout (GPX, TCX, CSV), but no JSON version. I understand I cannot access the GC database anyway and change the columns as I see fit, but at least I could use the source data.

    Also, could you recommend any (standalone) third party software where I can analyze rides? Preferrably not online?

    Many thanks!

  • where I can find a JSON structure

    Open a web-browser's Dev Tools and select Network tab, it displays all files for opened page, select Response to see data. Then you can copy it manually or write a script for Console, there are some in other threads.