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Please can someone help me before I scream???

Former Member
Former Member

Hi

got a vivosport tracker today. All was well until I did some training on my elliptical trainer. I told the watch I was doing a timed activity but it has counted both the calories burned in the workout and has also counted the steps done during that exercise as a separate thing and therefore has made the calories burned much higher than they should be. 

I can’t see anything in the app that I can do to change this. 

I’m going mad here trying to figure out how to stop it double counting  

does anyone know??

Thanks

  • As long as your tracker has a HR monitor, the device calculates the Calories by comparing your HR during the activity to your average resting HR, so the steps are actually irrelevant. Why do you think it double counts? Can you share a link to the activity?

  • Former Member
    0 Former Member over 5 years ago in reply to trux

    Hi

    thanks for replying. 

    Ive been messing about with the app so have deleted the actual activity so can’t show you. 

    but I’ve attached a screenshot of the data that the app transferred to my iPhone health app and where the steps are highlighted is when I was on the trainer so can only have come from there. 

    However I did do the training as a timed activity on my watch and the calories from that was also uploaded. 

    so I’ve attached a screenshot from the app that I use to track my calories which is connected to the Garmin app and you can see that as well as having the separate timed activity there it also has the steps and has included the calories of both. (As I deleted the activity from the app I can’t show you a screenshot of that)  

    Before I deleted the activity from the app the app also showed both the activity data and the data from the steps it thinks I did. 

    All I know is that my step count went up by around 2800 during the time I was on my trainer and the system counted the calories for both  

    If I don’t add the timed activity in i.e. I just have the watch on while I do the exercise and let it do it’s own thing do you think that will work and just show the total calorie burnt? Thats my main interest Which is why I’m so concerned about the double counting  

    Sorry for the long email  

  • All I know is that my step count went up by around 2800 during the time I was on my trainer and the system counted the calories for both  

    If you speak about the Health app, then you have to take it to the forum or the support of the Health app. With Garmin Connect, Calories and Steps are independent entities. As I wrote, Calories are calculated on the basis of the HR/RestingHR ratio, and Steps are measured by the accelerometer. Steps have no impact on the number of Calories burned (at least not when you use a device having a HRM). So the values in Garmin Connect should be right for any activity, regardless of the number of steps you do.

    If the Health app counts the Calories twice (once as a direct input, and then again adding the steps), then it is a problem of the Health app, and not of the watch, or of Garmin Connect. Most likely you can configure the Health app so, that it counts only one of the inputs, but you really have to ask that question on their forum or support site, not here.

  • Former Member
    0 Former Member over 5 years ago in reply to trux

    Hi

    thanks for the reply.

    The only reason I showed the shots from the other apps is because I had deleted the specific activity off the Garmin connect app while trying to figure out if I could sort the problem.

    The data was showing twice in the Garmin  app  And that is why it was showing twice in the other apps. The data is syncing between the apps just fine, it is an issue with the Garmin system. 

    I managed to get through to customer service and the person there said that because I am using my arms while on the trainer the tracker thinks these are steps and is counting them. Apparently there is no way of stopping this. 

    Which seems silly to me, if I tell the Garmin I’m on an elliptical trainer it should stop counting steps but apparently it doesn’t. 

    My main concern is the calories so if you say the calories burnt in a day is nothing to do with step counts and is totally based on HR then I just won’t put the elliptical activity in separately and I’ll just wear the tracker regardless of what I’m doing and that should be fine. 

    thanks. 

  • There is no reason why the watch should stop counting steps while you are on eliptical trainer. Steps are steps regardless where you do them. It is as if you asked the watch should stop counting steps when you run. Or when you walk - those are activities too, just like the elliptical workout.

    And starting an Activity on the watch will in no way add doubled Calories to the daily totals. At least not in Garmin Connect. I have no idea how it is handled in the Health app, but the total daily Calories shown in Garmin Connect already include the Calories from the activity, and include them only once.

    Without starting the activity, you will have no detailed stats for the workout in Garmin Connect, but if you do not care about it, then, of course you can just do your workouts without it.