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corrupted file help please!

Hi there,

I have been trying to upload a run onto garmin connect and strava but it seems to have become corrupted and I was wondering if you would be able to help? sorry for the hassle - from reading it seems like this is something I should be able to fix myself, but try as I might I have failed. Here is the zip file9CPC2629.FIT.zip if that is of any use? Any advice would be appreciated on this, thank you for reading!

Best wishes,

Matthew

0 Former Member over 4 years ago

Maff1297

Matthew,

your fit file imported without problem into Garmin Connect Web

check if your file already exists on both platforms

your file is ok

this file is from 25 dec 2019 !

the fit filename is also correct for that date

happy & safe sporting

0 Maff1297 over 4 years ago in reply to Former Member

Hi there,

Thank you for getting back to me and sorry again for my sillyness - I sent the wrong file! I think this is the correct file that is corrupted - A47C2019.FIT.zip is there anything that can be done to recover this file?

Many thanks and stay safe,

Matthew

0 Former Member over 4 years ago in reply to Maff1297

Maff1297

Matthew,

Nice activity

while waiting report back here

the amount of FIT files in the ACTIVITY folder on your FRxx
- (when folder contains many fit files time for a backup/clean operation)
the amount of FREE memory on your FRxx
- (when low FREE memory, check above and below answer)
are you a MAC user
- (empty BIN on device)
was this activity with a long duration or distance compared to previous activities
- ( long ones use more memory )
was this activty with a pause somewhere during the activity

happy & safe sporting

0 Former Member over 4 years ago in reply to Maff1297

Maff1297

your file was missing one byte

check this file maff1297-fr35-kaput-part18-A47C2019.zip

happy & safe sporting

stay safe