This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

corrupted file

my run from the 5th april wont load onto my phone , we have tried following the instructions but when we get to the section that drop files this message comes up,' we don't support the file type you tried to import' the file is A4572238,fit can you help

0 Former Member over 4 years ago

6869273

hi,

zip your fit file and drag&drop it in your post here

happy & safe sporting

0 6869273 over 4 years ago

A4572238.zip

thanks for assisting me its my marathon run so important to me

0 Former Member over 4 years ago in reply to 6869273

6869273

no problem, almost done

while waiting report back here

the amount of FIT files in the ACTIVITY folder on your FRxx
- (when folder contains many fit files time for a backup/clean operation)
the amount of FREE memory on your FRxx
- (when low FREE memory, check above and below answer)
are you a MAC user
- (empty BIN on device)
was this activity with a long duration or distance compared to previous activities
- ( long ones use more memory )
was this activty with a pause somewhere during the activity

happy & safe sporting

0 Former Member over 4 years ago

6869273

congratulations with the marathon

your file contained two corrupted data records

check this file 6869273-fr35-kaput-part18-A4572238.zip

happy & safe sporting

0 6869273 over 4 years ago in reply to Former Member

thankyou so much