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Speedo On no longer syncing swim workouts

Former Member over 5 years ago

Hi.

Since around the end of February I can see that indoor swims are no longer syncing from Garmin Connect to Speed On (on.speedo.com and Speedo On app). My watch syncs to Garmin Connect fine and I can see all activities there as normal, but the swims should sync to Speed On as I have that connected to Garmin Connect.

I see that at the same time that the sync from Garmin to Speedo stopped working, all swims are now called Pool Swims whereas before they were called Lap Swims. This is in Garmin Connect, so it seems like something has changed on the Garmin side that may be causing the activities not to sync to Speedo.

I have tried disconnecting and reconnecting the Speedo/Garmin connection.

Is this a known issue? Is there a fix?

Many thanks

0 trux over 5 years ago

You could perhaps try asking at Speedo On. If there was a change in the API of Garmin, they should be aware of it, and offer a solution. And if they are not aware of it, it is important to let them know, so that they can fix it:

https://on.speedo.com/faq#contact

PS: I do not think that renaming the activity from Pool Swim to Lap Swim could help, but just to exclude that Speedo On filters the data by the activity name, you could perhaps try doing it anyway.