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iPad Upload of Fit Files (manual) via Connect Web Interface shows only grey-out fit files

EifelZiege
over 4 years ago

On my iPad I would like to upload some fit files manually. Accessing my fit files (either locally on my iPad or in the iCloud) shows only grey-out files.

After renaming the extension to i.e. xls, the files are no longer grey-out and accessible but no longer uploadable.

Does anybody experienced the same issue on his iPad.

  • 0 over 3 years ago

    Just got an iPad and I'm having the same issue. can't upload from local or iCloud. 

  • 0 over 3 years ago in reply to Darryl_yr3

    this problem still occurs with newer iPads; on my iPad Pro (2019) the upload does not work - on my old iPad Air 1 the upload works fine. I reported that issue to Garmin month ago - no feedback.

  • 0 over 2 years ago

    Problem is still existent. It´s an Apple-problem, they don’t want files like that on an iPad, that’s why it´s greyed-out. No problemo with Windows, Android (if you don’t have the connect app installed), ChromeOS or probably even Linux. That’s why I only use the iPad for surfing and some apps. The rest is better suited with other not-so-restricted OSs.

  • 0 3 months ago

    I found a workaround: rename the file extension to .GPX. It works fine — the file is imported correctly with no loss of data.

    EDIT: the only disadvantage of this technique is if you subsequently export the file, it will be named GPX (although it will really be a FIT file)

    As discussed below, you can also drag-and-drop any file directly from the File app to the Import Data page in Safari (but it's a bit harder, especially on a phone.) If your iPad supports Split View, it's fairly easy and it might be a suitable alternative.

  • 0 3 months ago in reply to FlowState

    I’ll also point out this problem isn’t restricted to Garmin Connect. https://www.fitfileviewer.com has the same problem too — the page is coded to accept .zip and .fit files, but on iOS/iPadOS, only .zip files are selectable, not .fit files. https://runalyze.com/tool/fit-viewer doesn’t have this problem because it doesn’t try to restrict the accepted file types at all — you can try to upload any kind of file at all.

    Having said that, this isn’t the only thing in Connect that doesn’t work properly on an iPad. I doubt Garmin tests on iPad at all.

    ChrisMStar said:
    . It´s an Apple-problem, they don’t want files like that on an iPad, that’s why it´s greyed-out.

    (I realize I’m responding to 3-year old comment :/)

    That doesn’t make any sense, as I have an app installed on my iPad which can open .FIT files just fine, and my iPad has no problem downloading FIT files. It’s just that when a webpage’s form is coded to accept .FIT files (among other file types) for upload, iOS/iPadOS incorrectly acts as though .FIT files should not be accepted. Note that when a website allows *any* file type to uploaded (e.g. https://runalyze.com/tool/fit-viewer), FIT files are not greyed out for upload. FIT files are also not greyed out when you just open the Files app normally and browse the iPad's file system (assuming you have an associated app that handles FIT files.)

    If Apple didn’t want FIT files on an iPad, it would make more sense to block FIT downloads and prevent apps from opening them.

    To me it seems like a bug that Apple just doesn’t care about, if they’re even aware of it. How many people even upload files through a webpage these days? Notice how there’s no problem uploading a FIT file to Google Drive or Dropbox from the Files app, using the Share button and sending it to the corresponding app.

    The fact that FIT isn’t exactly a popular file format (*) combined with the fact uploading files using a webpage is not a common activity makes it unsurprising that Apple wouldn’t care about this bug. It would be nice if they fixed it, but I guess somebody has to report it to them, somebody at Apple has to read the bug report, and somebody else at Apple actually has to care.

    (* Consider that many people don’t even know what a “file” is now. Out of all the people who even know what files are, how many would know what a “FIT file” is?)

    I will concede that it’s possible that FIT files are blacklisted for upload for some reason, but I can’t imagine what that reason would be. Certainly not that Apple doesn’t want files like that on an iPad, because blocking FIT uploads does not in any way prevent FIT files from being saved to your iPad.

    I do agree that iPads and iPhones are locked down to a greater degree than other platforms. But Android has been moving in the same direction for years (towards being more locked down), while iPads/iPhones have ironically become a bit more flexible (never as flexible as Android or PC ofc.)

  • Former Member
    0 Former Member 3 months ago

    This is wild. In short. Don’t upload via the upload function in the top right, go to activities, all activities, and on the right hand side you’ll see import activities, all activities, and on the right hand side you’ll see import. Click here, and when you open up Files on your iPad or other iOS device you’ll see that you’ll be able to import .fit file.

  • 0 3 months ago in reply to Former Member
    This is wild. In short. Don’t upload via the upload function in the top right, go to activities, all activities, and on the right hand side you’ll see import activities, all activities, and on the right hand side you’ll see import. Click here, and when you open up Files on your iPad or other iOS device you’ll see that you’ll be able to import .fit file.

    TL;DR dragging and dropping from the Files app works no matter how you open the Import data page, but it's a bit harder (unless you use Split View on iPad, you'll need to use two hands for this.)

    Whether you select the cloud icon in the upper right hand corner and tap Import Data, or you use Activities > All Activities > Import, you're taken to the same page which is entitled "Import Data" and has a "drop zone" which says "Drop files here or Browse to select".

    If you click Browse, then you're given the file open dialog, which has a filter that prevents FIT files from being selected. (Even though the web page is coded to allow FIT, GPX and other files). So it doesn't really matter how you opened the Import Data page, the Browse button has the same restriction either way.

    Yes, you can drag and drop FIT files (or any file type) from the Files app on to the drop zone in the Import Data page. But that works no matter how you open the Import Data page. The easiest way to do this is to use Split View on an iPad, but it can also be done without split view, and it works on both iPhone and iPad.

    iPhone or iPad (without using Split View / Slide Over):

    - In Safari (or your favorite browser), open Garmin Connect and navigate to the Import Data page (doesn't matter how)

    - Open Files app

    - Long press the file you want to drag (you will get haptic feedback and the context menu will open), start dragging it so the context menu goes away, and don't let go of the file

    - With your other hand, open the app switcher (swipe up from bottom of the screen)

    - Use the app switcher to switch back to Safari (or whatever browser you used)

    - Drop the file onto the drop zone (anywhere except for the Browse button / existing selected files). (A green + symbol will be added to the file icon to indicate that you can drop it.)

    iPad with Split View or Slide Over:

    - In Safari, open Garmin Connect and open the Import Data page

    - Open Files next to Safari in Split View / Slide Over

    - Drag a file from Files to the drop zone in the Import Data page in Safari (anywhere except for the Browse button / existing selected files). (A green + symbol will be added to the file icon to indicate that you can drop it.)