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Can't Create Segments

Stephen.Hughes
over 5 years ago

Me too..... has looking at getting a extra badge..... create a segment.... can't do....

Going to Training and yo can see old segments BUT YOU CAN"T CREATE NEW ONES>>>> ??????

  • 0 over 5 years ago
    Stephen.Hughes said:
    Going to Training and yo can see old segments BUT YOU CAN"T CREATE NEW ONES>>>> ??????

    Go to an activity, click the Segments tab under the graphs, and then use the link +Create Segment

  • 0 over 5 years ago

    I have a Fenix 6 Pro and on mine its not there.... sorry.....
    annoying isn't it

  • 0 over 5 years ago

    On GC Mobile, go to Menu » Segments, click the tripple-dot symbol in the upper right corner, and verify whether Garmin Segments are checked. If not, enable them. I do not know where the setting is in the web version, so you have to do it on the phone app.

  • Former Member
    0 Former Member over 5 years ago in reply to trux

    I have Garmin segments selected. Still no potion to create segments. I have gone to the sections for segments( Training -> segments). It has an area labelled Your Segments that is empty and I see no option on the page to create one. My activity map also lacks an option to create a segment.

    Training -> Segments...No option to CREATE a segment

    Very frustrating!

  • 0 over 5 years ago in reply to Former Member
    My activity map also lacks an option to create a segment.

    Maybe you did not look well, or did not follow the instructions correcly. Try re-reading them (see below) and following carefully again, I bet it will work: Also, look again at the screenshot of my previous post (the one with the frame) - you need to select the Segments tab first, to see the link "+ Create Segment". Also note (as written in the following article), that segments work for running and cycling only. If you use a different type of activity, it is still possible to create a segment from it, but first you need to change the type of the activity, then create the segment, and then changing the type back to the original desired one.

    Creating Segments for a Garmin Fitness Device

    You have to expand the option Creating a Garmin Segment in Garmin Connect for the detailed instructions

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    segments work for running and cycling only.  i was trying to segment a walk, so that was my issue...i hope that helps

  • 0 over 4 years ago

    I found the answer on a hint given by trux (a tip of the hat to you).  Pick the activity on the web-based app where you want to create the segment.  If you've been frustrated by no segments tab, then go to the mobile app and under "Training" select "Segments."  If you are using Strava segments, you'll get a notification but even if you aren't, click on the three dots in the top right of the screen and make sure that you check the box for "Garmin Segments".  Apparently this has to be affirmatively checked for this function to work

    Once you've done that, go back to the web-page and refresh and Voila, the segments tab will show up.  Any segments on the activity will show up in the list AND, most importantly, you'll get the option to "+ Create Segment".  When you're done, you can change the mobile app if you want.  And you'll get your badge.  

  • 0 over 4 years ago in reply to GSAUN
    GSAUN said:
    I found the answer on a hint given by trux (a tip of the hat to you)

    The hints were actually already here in this thread (my second post - for the phone app, and my 3rd post for the GC web steps) Wink But thanks for sticking them together.

  • 0 over 4 years ago in reply to trux

    Once again, thanks.

    For those who have gotten to this thread, the problem in the Garmin Help file is this part of the instructions:  

    You will only be able to create segments in Garmin Connect if you are using Garmin Segments. If you use Strava Segments you will need to create the segment in Strava (see Strava Support - Create a Segment). To switch between segment sources in Garmin Connect, go to the Garmin Connect Dashboard and select the gear icon in the top right corner of the Segment widget.

    The problem is that people, including me, look at this part of the instructions and think that this really is in reference to the web-Connect since the instruction are under Garmin Connect and not the mobile app Garmin Connect, and that the place where you have segments "show" is in the settings menu under privacy (see below).  The web-based help page doesn't make it clear that you have to do this with the mobile app.  

    There is no comparable type of setting checkbox on the web-based Garmin Connect that I'm able to find.  The only other way I see to make this happen is to have the web-based Garmin Connect completely disconnected from Strava under Account Information / Applications under this settings menu.  If the apps aren't connected in any way, there is no way for the Garmin segments capability to be interfered with by Strava.  Doing this will automatically change the settings in the mobile app and give access to the Segments tab, but it's a clunky way of accomplishing this.  The checkbox method with the mobile app is an easier path.

    As I have discovered previously, not all functions and features are directly comparable between the web-based Connect and the mobile based Connect.  

  • 0 over 4 years ago in reply to GSAUN
    GSAUN said:
    The web-based help page doesn't make it clear that you have to do this with the mobile app.  

    Yes, that's exactly why I wrote in my second post in this thread the following :)

    "On GC Mobile, go to Menu » Segments, click the tripple-dot symbol in the upper right corner, and verify whether Garmin Segments are checked. If not, enable them. I do not know where the setting is in the web version, so you have to do it on the phone app."