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Can’t connect friends via Facebook

Former Member over 5 years ago

Hi there,

I have problem in connecting friends via Facebook. It seems that a lot of people having the same problem, but Garmin did not respond. Please help to fix the problem, don’t let down we those Garmin fans. Thanks

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0 trux over 5 years ago

Try it both with the phone and the web apps - they may give you different results, depending on diverse OS and browser settings. Adblockers and other similar browser plugins, or anti-viruses may hinder the link to FB on your PC. Also, try logging into FB shortly before you try it with GC.

0 Former Member over 5 years ago in reply to trux

Thank you very much. I use IOS13 with my iPhone but it doesn’t work and then use PC to access my Garmin connect, it works. Hope Garmin can still fix issue for the people who doesn’t have PC.

0 trux over 5 years ago in reply to Former Member

I am not sure whether it is a problem that Garmin can fix. It could be also a problem of settings on your iPhone. On my phone it works just fine.

0 2914607 over 5 years ago in reply to trux

I have a similar issue;' when searching for connections in GC on my Android phone it is failling to "find" friends that I know I have in my address book.

Any suggestions?

TIA

0 Former Member over 5 years ago in reply to 2914607

I fixed this problem via using a desktop computer. Use browser to access my Facebook and Garmin account. You can try this approach.