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Run data not uploading/displaying on connect app

Former Member
Former Member

Hi all, happy new year

Wondered if you could help a newbie out. So I have just purchased a 645 music the other day. I have set up connect and connected device and went for my first run this morning (without phone). I have saved the run and connected to phone when I got home and the fr has synched successfully but the data downloaded only seems to be steps etc. No specific run data even when I click on activity (no data available).

I also have Strava and no data has been transferred. I am doing something silly or do I have a synch issue? Cheers