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Fenix 5s Step Count not recording

Former Member
Former Member

I own a Fenix 5s - the last week it has not transferred any of my steps counted from my watch to the Connect - The diary only shows the run I did yesterday - even though I walked 20,000+ steps.  Nothing else, no heart rate, no sleep or stress data... Just the actual activity!

I have updated the App, I have turned phone and watch on and off, and I have also plugged the phone into my MacBook, synched and it says it is up to date..

I am using Apple iPhone and Apple MacBook.

Any ideas to help me out?