Hi there,
Can anyone help me by taking a look at the attached .fit file to see if there is any problem with the data within it? The problem is it has uploaded to Garmin Connect OK but has not pushed out to Strava. All the steps I have tried are below, with no success. Please help if you can, this is a very important ride to me.
Thanks very much in advance.
Andrew.
File has uploaded to Garmin Connect but has not synced over to Strava, and will not upload from file to Strava either. Below is a list of all the options I have already tried without success in uploading to Strava. I have a ticket open with Strava, but not hearing any news on it thus far. If you have the skills to look into the .fit file and help me understand/fix whatever is preventing the upload, I would be hugely grateful for your attention. After such a hard ride, this is really frustrating.
1. Garmin synced to Garmin Connect OK, and I can see the ride on Garmin absolutely fine.
2. Garmin Connect did not push out to Strava.
3. Followed troubleshooting for sync issues - de-linking the Garmin and Strava accounts, deleting the ride file from Garmin, and then re-linking the accounts and again syncing the ride file to Garmin Connect (in the hope that it would then push out to Strava - it didn't).
4. Got back to the UK and tried to upload to Strava from file. It attempts to analyse and match segments without the green bar ever going all the way to the right, then it indicates the status as 'Done' but the green bar will not go all the way to the right and the 'Save & View' button does not become active. I waited a long time for this to complete, but no change in status.
5. Exported the .fit file from Garmin Connect and tried to upload to Strava from file. Got a message in Strava saying that the file I am trying to upload is a duplicate of an uploading activity (2805565932).
5a. I tried to use the auto fix function on Garmin Fit File Repair website, but once the file had uploaded the website hung for a very long time and did not output anything.
6. I tried the fitfiletools time adjust to modify the start time to 1 minute before the original file (to differentiate from the original file that Strava indicates already exists). When I upload this file, the same as the original upload happens. It attempts to analyse and match segments without the green bar ever going all the way to the right, then it indicates the status as 'Done' but the green bar will not go all the way to the right and the 'Save & View' button does not become active.
7. Next I tried converting the .fit file to a .gpx file and uploading the .gpx file to Strava. I get the duplicated message again (duplicate of an already uploading activity (2805565932).
8. Currently waiting to hear back from Strava and trying to resolve by reaching out to people.
6. I tried the fitfiletools time adjust to modify the start time to 1 minute before the original file (to differentiate from the original file that Strava indicates already exists). When I upload this file, the same as the original upload happens. It attempts to analyse and match segments without the green bar ever going all the way to the right, then it indicates the status as 'Done' but the green bar will not go all the way to the right and the 'Save & View' button does not become active.
7. Next I tried converting the .fit file to a .gpx file and uploading the .gpx file to Strava. I get the duplicated message again (duplicate of an already uploading activity (2805565932).
8. Currently waiting to hear back from Strava and trying to resolve by reaching out to people.
