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Returning Garmin Connect user , all activity gone??

Former Member
Former Member

Dear all,


I was a heavy user between 2010 and 2013 ( over 500 runs recorded), then I got hospitalized and only recently I can do sports again. I wanted to have a look now at my stats of 9 years ago, but they're all gone :(:(.

The website prompted me to choose a new password, which was to be expected after several years of inactivity only to log me in into an empty Garmin Connect?!

Is this normal? What did I do wrong? Any chance of retrieving my history?

I also did the same in Strava, and my history was nicely there, (kudos to Strava).

Thanks for any hints!