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remove device and its activities

enricobecchetti70 over 5 years ago

Dear All,

inside my connect web portal account I've got two devices, FR 210 and FR 235.

Now I need to remove the last one, FR 235, and it's activities.

When I try from web settings inside FR 235 I have two choose "Retire" or "Remove".

Can anybody tell me if "remove" means cancel all activities too ?

Thanks in advance for your help.

Best Regards

Enrico

0 Former Member over 5 years ago

remove is only removing the device from your account

all activities stay untouched

0 enricobecchetti70 over 5 years ago in reply to Former Member

Hi,

I need to remove the activities that I have loaded with the FR235.

So... Can I do it by opening a ticket to the support ?

Thanks

Best Regards

Enrico

0 Former Member over 5 years ago in reply to enricobecchetti70

you can try via support, but I think that is not going to work

you can delete them one by one by yourself spending some time