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Garmin Web not reflecting Garmin Mobile data (Android)

Former Member
Former Member

The Garmin Connect Web is not reflecting the data that my mobile app is collecting from my device.  How do I rectify this?

I sync with my Mobile app daily but when I log onto the web page Garmin Connect account the information is not complete.  It does see some activities but for example with badges it has me at level 1 on the web app but I am level 3 on the mobile app.

  • I am having the same issue, on iPhone/Mac!!! And if I click on a calendar event on my phone to look at details, I get the Message “network connection error.”

    The first day I thought there might be maintenance going on. I tried for hours with no change. It has now been a couple of days. 

    The garmin watch syncs perfectly with the Connect app, but then that info is not being synced with the web or with associated fitness apps. Back data cannot be accessed either. 

    Could this be a bug in the newest update???