This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Run not syncing with app when connected

Former Member over 7 years ago

hi, I have a single run from yesterday which will not transfer over from the watch to the app. The watch will connect and say it’s funny synced, but the run will not appear on the app. I have done another run today which has worked as normal, but still nothing from the run yesterday. How can I get the run to transfer to the app?

0 tmk2 over 7 years ago

Probably the activity fit file is corrupt, and Garmin Connect does not accept it. Connect your watch to a computer, download the file manually and post it here. Perhaps someone will be able to fix it for you.

0 Former Member over 7 years ago

This is the attached file - if someone is able to fix it that would be incredible!