Corrupt FIT File Repair Requests

Former Member over 12 years ago

Hi,

I would like to load this file into any software, but all of them tell me that it cannot be imported.
For some reason the file is not working (the watch ran out of battery while it was tracking the hike), but I would really like to have it.

Any ideas?

Thanks.

Top Replies

MostafaMossaad over 2 years ago in reply to madmatt2314 +3 verified

Hi madmatt2314
I'm not sure I've understood your problems. But I "frequently" have issues downloading stored swim heart rate data (From Garmin HRM-Swim) to my Forerunner 965.

The workaround…
seilogramp over 4 years ago in reply to Former Member +2

2020-11-17-16-08-49-fixed.zip
seilogramp over 4 years ago in reply to Former Member +2

Former Member, this should work for you - 2020-12-28-12-31-38-fixed.zip

Unzip the file then import into Garmin Connect using the import data page.

This one I repaired using Fit File Repair Tool. For the most…

All Replies

0 madmatt2314 over 2 years ago in reply to seilogramp

Thanks heaps. I'll give the fit file tools a go next time it happens (hopefully it doesn't!)

+1 MostafaMossaad over 2 years ago in reply to madmatt2314

Hi madmatt2314
I'm not sure I've understood your problems. But I "frequently" have issues downloading stored swim heart rate data (From Garmin HRM-Swim) to my Forerunner 965.

The workaround I've found to work almost always is.

1- Disable Bluetooth on your mobile phone (To avoid duplicated activities. More on that later).

2- When finishing your activity. Choose to save it. But *CANCEL* the heart rate data download. Save the workout WITHOUT the heart rate data.

(This will save an activity without heart rate data. And if your phone syncs that, you'll have an activity on Garmin Connect (And any other services connected to it) without the heart rate data.

3- Go to the activity details and THEN choose to download the heart rate data. The watch should search for your HRM, download the data, then treat/parse/add/etc.

(This will add/impose the heart rate data on your current activity. If you had synced before this step, Garmin Connect will create a new/duplicate activity, but with your heart rate data, and this new one "might" go to other services, or not. Depending on the Service. It won't go to Strava because Strava will believe it's a duplicate activity because it is of the same type and started at the same time as the previous one, but it will go as a duplicate to TrainingPeaks)

4- Now you can turn on Bluetooth on your mobile and then sync.

0 MrLure over 2 years ago

Hi,

Can anyone help. I'm mac user and I can't use FitTools to fix my corrupted .fit file.

Just made long activity with my Fenix 6 sapphire and now it doesn't sync to my Connect account. Tried also add it manually to Connect but it gives an error "We don't support the file type you tried to import.". So I assume that the file is corrupted.

[solved]

0 seilogramp over 2 years ago in reply to MrLure

I'm seeing a 41 km point-to-point ride This will work - [solved]

Fixed using Fit File Repair Tool

Some suggestions to help minimize the occurrence of corrupt fit files:

Sync your watch then remove all activity fit files from the device using these directions - Removing Recorded Activities on a Garmin Fitness Device
Regularly check for firmware updates using Garmin Express
Please report back here when you encounter corrupted files again

Seeing that you used an HRM-Pro this will sometimes corrupt activity fit files

Update the HRM firmware How Do I Update the HRM-Pro Software Using the Garmin Connect App?
Note that HR data download after the activity is usually for swimming or when for some reason you could not wear your watch during an activity.
During the HRM-Pro download process keep the strap and watch in close proximity
If issues persist even after the firmware update, contact Garmin Support.
More here about corrupted HR data: Corrupt FIT File Repair Requests

0 MrLure over 2 years ago in reply to seilogramp

Thanks man. You're saviour. What was wrong in that data?

I have sometimes problems with the external HR data especially when activities are long the HR data download fails and this time download went succeeded until the third time.

0 Former Member over 2 years ago in reply to MrLure

solved

0 MrLure over 2 years ago in reply to Former Member

I have my watch on the bike handlebar and hrm-pro of course on my chest. There could be times that I have leaved my bike and walked too far from it so the connection between sensor and clock is lost. I went coffee in the coffee shop, took dip in the lake, ate unch in cabin, etc.

Hmm, the clock told that HR data download succeeded that's strange

0 Former Member over 2 years ago in reply to MrLure

solved

0 MrLure over 2 years ago in reply to Former Member

I tried now that cancel external HR download workaround and again my data didn't sync to Connect when I turned Bluetooth on. I also tried add manually that activity and it gave an error "We don't support the file type you tried to import."

[solved]

There was maybe couple situations when my watch was too far from my HRM-Pro

0 Former Member over 2 years ago in reply to MrLure

solved