Hello, I'm an italian runner.
I have a problem with Garmin Connect: these days I was exporting all my run activities to Strava, manually with the tcx file of each run. Everything is ok from May 2012 to 2019, but I have problems in the period 2011 / April 12: I see the activity displayed with data and intermediate times, but without map and what happens is very strange.
At that time I had all my PBs in every distance and Garmin Connect did not show me the map in the activity (and therefore tcx file is not exportable, because empy) of all races for 2011 / april 2012 ... but also of all the training PB on routes that GC shows correctly WITHOUT the PB.
For example: every week I ran 10 km around a lake, and the only corrupt file of that two-year period is the one with the best time, and the same thing happens for a training session in my city in the same streets every time. So 50/60 similar activities are ok and only a corrupt one, with the best performance. How is it possible?
Furthermore all the maps of the races (21, 30, 42 Km) of those years are missing (about 20/25 races) in which I had done all my best performances, including marathon under 3 hours and of which I cannot export the files. Also in these cases I see the activity displayed on GC with data and intermediate times, but without map... and file is not exportable.
I'm sorry for this problem and I have this problem with all the browsers I've used.
Can someone help me, please?
Thank you! :-)
Marcello