This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to Upload .tcx files

Former Member over 6 years ago

Everything has worked fine since the March 8, 2017 issue but today, coincidentally the new facepage for GC was launched, I cannot upload a TCX file to GC. I keep getting the message, "A problem occurred with your upload. Please try again." I keep trying, same result. I created a .fit file from the same workout and tried to upload it to GC - same result and message. (The activities are indoor training workouts on a CycleOps PowerBeam Trainer recorded on a CycleOps Joule GPS head unit. I save the files and create a .tcx file from the saved Joule file and import it to GC. Except for the period in March 2017, has worked just fine...until today)

Anyone else having trouble importing .tcx file to GC?

0 Former Member over 6 years ago

Attach one of the .tcx files that are causing an issue and I will put it thru FFRT and see if it finds any issues with them.

cheers
Mike

0 hvitie over 6 years ago

Same problem here. Last Saturday it still worked, but not yesterday anymore. Upload straight to Strava was OK.

0 Hellkeeper over 6 years ago

Got the same Problem with a GPX File ... was working on 11.01. but today I get "Beim Hochladen der Daten ist ein Fehler aufgetreten. Versuchen Sie es erneut" - Garmin - got problems with importer?

0 Former Member over 6 years ago

Same issue here as Hellkeeper discribed. Also worked on 15. January 19. Since yesterday not possible anymore. Error Message: "Beim Hochladen der Daten ist ein Fehler aufgetreten. Versuchen Sie es erneut". Even with GPX File which was uploaded at 15. Jan.
Want to upload the GPX files here with "Upload Attachment" function. Not possible. Error Message: Invalid File 20190115.gpx

0 eschtner over 6 years ago

same here. my workouts yesterday on zwift was synced with strava and then synced with garmin connect.
the workouts a day beforer weren't synced, so i wanted to sync them by my own. i downloaded the gpx from strava and tried to upload them. then the same error occured like mentioned by the others. i also tried uploading from zwift and uploading from coxswain (rowing program).

0 Garmin-Matthew over 6 years ago

kiwimtnbkr and everyone in this thread, we are aware of this problem and we are working on a quick resolution for this. I sincerely apologize for any inconvenience this may have caused. Thanks for your continued patience.

Matt

0 PierreGonzalez over 6 years ago

Not sure if this is related but it appears that there are other issues with data record in GC... I had the Connect IQ App "Running Power" by GarminLabs on my Fenix 5 to record the "power" data field during my run recorded into Garmin Connect. I went for a run yesterday and the power was not recorded and the power that had previously been recorded on previous runs (as far as last week) had been removed in GC. No sure what is going on but maybe it's an issue with the way Garmin Connect is "reading" the files...

0 eschtner over 6 years ago

it looks like it's working again. i was able to upload my trainigs. thanks!

0 Garmin-Matthew over 6 years ago

eschtner - You are correct! We just implemented a fix for this problem.

0 Former Member over 6 years ago

Yes, working again. Thanks for the quick repair.