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App crashing on iOS

App keeps crashing on iOS. Tried removing app and reinstall - soft reset on phone. Remove watches and re-add ( won’t let me) tried each watch separate to see if it’s that. It’s not!!! Run out of ideas. Feels like server issue ????

0 Former Member over 7 years ago

Yes doing the same for me on IOS and I have taken the same steps , very annoying
seems to be ok on Android , lucky I have a back up android device

0 Former Member over 7 years ago

Same here. It's weird that Garmin does not have 24/7 support. I reported the problem immediately when noticed but since 10 hours no one has even noted "roger, we´ll fix it". What a poor customer experience for a global brand. Sure, bugs will appear, but it is how the problem is dealt with.

0 Former Member over 7 years ago

Same here, I was thinking it might have something to do with the summer/wintertime transition? Resetting the Phone doesn't fix the issue.

0 ScottVitesse over 7 years ago

Now bizarrely it says my watch is not connected but it has downloaded a work out ???? Then it crashed !!!! No idea what it’s up to ?????

0 Former Member over 7 years ago

Same here, but this workaround helped for me for now:

Disable Apple Health Sync in iPhone settings

@Garmin: Please fix

Thanks works perfectly !

0 Johnnyher over 7 years ago

Same problem for me... Have restarted Iphone, does not help anything. Garmin Connect app, works for 30 seconds, then crash.

0 Bullet over 7 years ago

Same here. Disable apple health helps

0 Johnnyher over 7 years ago

Thanks works perfectly !

Where in Iphone settings to disable?

0 Bullet over 7 years ago

Where in Iphone settings to disable?

In apple health app

0 ScottVitesse over 7 years ago

The apple health fix worked. Thanks.