This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Connect error

Former Member over 6 years ago

Since Thursday (yesterday), I have been unable to get GC to upload my latest activity. I keep getting a msg that says "there was an error syncing with Garmin Connect".

Using 910XT. Have no uploading problem up to last prior activity (Sunday).

Spoke to what passes for support at Garmin. Had me replug the ANT device, uninstall and reinstall Garmin Connect and had to reboot computer (2X). Still no joy.

Is anyone else having this problem? If not, then why me suddenly?

I recall running into an error like this some time ago and the problem seemed to turn to be the Garmin Connect server(s) needed to be rebooted. Can anyone here get someone at Garmin to try this?

0 Former Member over 6 years ago

Well, what do you know? Looks like Garmin must have rebooted their servers because all of a sudden, my 910XT uploaded two activities to Garmin Connect without any problems.

Now, if I had followed Garmin support person Bill's recommendation that I delete the activity that would not upload on Thursday because it was "probably" corrupt, then I would have lost good data!

This recent comic captures my feelings whenever I have to call Garmin support:

Why I'd rather be punched in the testicles than call customer service!
http://theoatmeal.com/comics/customer_service

0 Former Member over 6 years ago

Here we go again. I have not been able to upload from my 910XT since this past Sunday. The last successful upload I made was the prior Thursday.

I am running Garmin Express v6.8.1.0, which is notated as being fully up-to-date. When I click on the Sync button in Garmin Express, I eventually get the msg that "There was an error syncing with Garmin Connect". AGAIN!

My computer has been rebooted a number of times and in fact, got a big Windows update on Tuesday morning. But Garmin Express is still generating the same error.

Can someone tell the tech guys to kick the server or maybe even reboot it?

ciq.forums.garmin.com/.../1412058.png

0 Former Member over 6 years ago

Cannot connect to servers, issues still today...would be nice if Garmin put out an announcement about this....(hurriedly clicks on announcement thread..:p)

0 Danito76 over 6 years ago

me too

0 Martinr2 over 6 years ago

Back up now

0 Big-Dave-Road-MTB over 6 years ago

had several problems Zwift not syncing with Garmin connect for over a good month, also if you manually try to upload the zwift fit file to GC website it brings up an error message, the same zwift file however uploads to Strava and Golden cheetah sites, seams like there's a Garmin Connect Problem rather than it being a fit file problem?? GC Windows 10 PC

0 Former Member over 6 years ago

Back up now

Still down for me here in Ireland...

edit...very strange goings on..i had to uninstall my older version of express and install the latest version to sync with servers.
my pc has just had an automatic windows update, a rather large one, so maybe that was part of the problem.
All okay now.

0 Former Member over 6 years ago

Just worked for me, finally! Maybe like in the old days of technology, Garmin needs to reboot their servers periodically? Maybe they can set this up as a weekly automatic task?

0 Former Member over 6 years ago

Same problem here...in Portugal

0 Former Member over 6 years ago

Problem is happening again. THREE days now and Garmin Connect still not uploading my latest activity.

Can someone please reboot the damm server?