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Maps missing from mobile app and website

Former Member over 7 years ago

My Fenix 3 HR has been working with my Samsung Galaxy S7 reliabily up until the last 2 months. Now, I cannot get maps for any of my activities The mobile app, the website, and other .Fit file viewers don't generate maps. How can I get them enabled again and how can I recover maps from fit files?

0 seilogramp over 7 years ago

Checking some old threads, this seems to be fixed for most folks with soft reset (turn Off/On).
Fenix 3 HR - No Maps
No Bike GPS Data nor Map Data for Running

0 Former Member over 7 years ago

Thanks for the reply. I think my issue is with a faulty GPS chip. I realize now that I am not getting a signal lock anymore. I will try a few more things and follow up with Garmin I guess.