This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

I can't download app. It warning me compatible ?!

Former Member
Former Member
  • Former Member
    0 Former Member
    I found that. My watch version is 1.4.4. I publish the app with 1.4.x. I can't install it on my watch. But I submit a version support 1.3.x . My watch can install it. Why ???
  • I'm guessing you have an APAC (Asia-Pacific) model of 235. Unfortunately, not only do you need CIQ support in your app and on the watch, you also need the SDK to recognize CIQ support for your watch model. If you look at CIQDIR/bin/devices.xml you'll see that the SDK only defines 1.4.4 support for the ROW (Rest of the World) model. APAC models are still at 1.3.1.

    Typically APAC has to wait a little while before they get the same support in the SDK as ROW, even if the actual firmware with necessary CIQ support is already available.

    My understanding is that once the SDK is updated with the latest "rules", your app will work on APAC models. It's never been 100% clear to me whether you have to rebuild your app with the new SDK and resubmit to the store at that point, or whether the app just automatically starts to work. In other words, are the rules in devices.xml built-in to the app when you build or are they enforced at the store, or both?

    Based on the Garmin Running Power app's changelog, I think you'll have to rebuild your app with the new SDK:
    Changes made from version 1.10 to 1.20:

    - Support for the Forerunner 935 APAC and fenix5/5s/5x APAC




    This issue has come up so many times for both users and devs, I wish Garmin would add it to an FAQ (hint, hint).

    devices.xml:
    <device family="semiround-215x180" id="fr235" name="Forerunner® 235" part_number="006-B2431-00">
    <part_numbers>
    <part_number connectIQVersion="1.4.4" firmwareVersion="760" number="006-B2431-00">
    <languages>
    <language font_set="ww">hrv</language>
    <language font_set="ww">ces</language>
    <language font_set="ww">dan</language>
    <language font_set="ww">dut</language>
    <language font_set="ww">eng</language>
    <language font_set="ww">fin</language>
    <language font_set="ww">fre</language>
    ...
    </languages>
    </part_number>
    <part_number connectIQVersion="1.3.1" firmwareVersion="540" number="006-B2396-00">
    <languages>
    <language font_set="ww">eng</language>
    <language font_set="ww">ind</language>
    <language font_set="apac_chn">zhs</language>
    <language font_set="apac_twn">zht</language>
    <language font_set="apac_kor">kor</language>
    <language font_set="apac_tha">tha</language>
    </languages>
    </part_number>
    <part_number connectIQVersion="1.3.1" firmwareVersion="540" number="006-B2397-00">
    <languages>
    <language font_set="ww">eng</language>
    <language font_set="apac_jpn">jpn</language>
    </languages>
    </part_number>
    <part_number connectIQVersion="1.3.1" firmwareVersion="530" number="006-B2653-00">
    <languages>
    <language font_set="ww">eng</language>
    <language font_set="apac_chn">zhs</language>
    </languages>
    </part_number>
    <part_number connectIQVersion="1.3.1" firmwareVersion="540" number="006-B2733-00">
    <languages>
    <language font_set="ww">eng</language>
    <language font_set="apac_chn">zhs</language>
    </languages>
    </part_number>