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Steps Off Today

Former Member
Former Member
Has anyone else's steps been off today? The only location that shows the steps listed on my watch is the main screen of the Garmin Connect Mobile app. Everywhere else, challenges included, shows a lower amount. I think the lower amount is the number of steps that were sent in the last time the watch was synced but I'm not entirely sure. I'm not the only one experiencing this, my girlfriend and brother-in-law are also seeing this behavior.

I attached some screenshots I took after my last sync of the issue. As you can see the main screen has a larger number of steps than everywhere else.
  • Former Member
    0 Former Member

    I have the same issues over and over again. I had to update my device but still takes a huge chunk out of my steps. After reaching or surpassing my target, the next day it shows I did not reach my target. So very annoying and feel the device is useless now. They better fix this issue or I get rid of the device and download phone app that will do same. 

  • Former Member
    0 Former Member

    I have the same issues over and over again. I had to update my device but still takes a huge chunk out of my steps. After reaching or surpassing my target, the next day it shows I did not reach my target. So very annoying and feel the device is useless now. They better fix this issue or I get rid of the device and download phone app that will do same. 

  • Former Member
    0 Former Member

    I have the same issues over and over again. I had to update my device but still takes a huge chunk out of my steps. After reaching or surpassing my target, the next day it shows I did not reach my target. So very annoying and feel the device is useless now. They better fix this issue or I get rid of the device and download phone app that will do same. 

  • Former Member
    0 Former Member in reply to Former Member

    got the same problem. Were you able to fix it?