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Connect cannot send to device but will import my rides!?

Former Member over 7 years ago

I am using an Edge Explore 820 with a Mac and do not use a smartphone.
Express, after a re-install works fine. It syncs when I plug in.
Connect can see my rides. I can see my data etc
But when I go to send a segment to device (that is shown as green and all sync'd up in Express) Connect tells me it cannot see a device.
I am running MacOS High Sierra. 10.13.4

Any ideas? I've already followed some uninstall/reinstall and file delete instructions from the help desk. It has been 6 days and no one is replying to my emails so thought I'd ask here.

0 Former Member over 7 years ago

I was/am having the exact same issues. Garmin website is not recognizing that my device is connected and syncing with garmin express. In order to get a training route on my device I ended up downloading the .fit file of the course and then dragging and dropping it into the courses folder of my device when it is connected to my computer. This site has started to go downhill in the last year or so...