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vivoactive HR problems

I can not get my vivoactive HR to upload using Garmin Connect (mac). The device shows up on GC, BUT I also get message that it is not my preferred tracker. Nevertheless Garmin Connect also says that device is synced (You are up tod date! Software 4.40) Garmin Connect also shows
  • Synced 2018 May 7 @ 0:36
  • But I have succesfully synced later than that date, however the data does not show, BUT under Notifications it says I earned a I am the Night badge Yesterday.
  • I get conflicting messages, ie the vivoactive HR is not my preferred device but attempt to make it so leads to a Missing page message
  • I tried to upload files in Monitor file on device but get an upload error.