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Group Invite to Connection Fails

Former Member over 7 years ago

I invited a friend and connection to a group I created, and when he clicks the "Join" link in the email he received from Garmin, he gets a page entitled "Sureroute test object" with the following content:
Page Not Found

We're sorry. The page you're looking for no longer exists.

I can't resend the invite, because the button is greyed out with "+ Invitation Sent".

Any ideas before I contact support?

[Update] I've been trying to find how to contact support about this, but Garmin doesn't make it very obvious. Any ideas, then, either about the issue itself, or how to contact support about it?

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Former Member over 7 years ago +3

I bypassed the issue by changing the group from "By Invitation Only" to "Approval Required" so that people could join with approval. He asked for approval. I granted. Then I changed the group back to…

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0 Former Member over 7 years ago

[Update] I've been trying to find how to contact support about this, but Garmin doesn't make it very obvious. Any ideas, then, either about the issue itself, or how to contact support about it?

Also, I can't edit my own post. Apparently, I don't have sufficient rights.

0 Former Member over 7 years ago

I bypassed the issue by changing the group from "By Invitation Only" to "Approval Required" so that people could join with approval. He asked for approval. I granted. Then I changed the group back to "By Invitation Only".

Not really a solution or answer, but it got the results required.

0 Former Member over 7 years ago

Hey! Any update on this besides this workaround? I've run into the same issue. There's no place to view the current invites. So, they can't accept them. I can't cancel my request to invite in order to re-invite. It's kind of frustrating.

0 Former Member over 7 years ago

I had the same problem. What we did: have them to get into connect.garming.com, go to Inbox and they have the invitation there. Click on accept. Problem solved.

It'd be VEEEEERY nice to have a "Resend invitation" option somewhere