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VivoSmart overrides my Vivofit steps, but the Vivofit is set as Preferred Tracker

Former Member over 7 years ago

I have a VivoFit3 that I use for step counting only (Because battery life + I wear it on my hip for more accurate step count).
I also has a VivoSmart3 that i use for 24/7 heart rate logging.

The VivoFit is set as "Preferred Activity Tracker" in Garmin Connect, however, the Vivosmart keeps overwriting the step counter in the app, and when I (manually) sync the Vivofit that value is then synced down and overwrites the internal step counter in the Vivofit.

I would expect the preferred device to override the other one, but maybe I'm missing something?

0 pshare over 7 years ago

Someone once told me that TrueUp uses the higher number between the two devices for an (undefined) period of time because it's possible that you didn't wear your preferred device 100% of the time.