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forerunner 235 not syncing with Garmin Connect

Former Member over 7 years ago

forerunner 235 - v7.70 (9223e17)
Garmin connect - v4.3 running on Galaxy S7

Please can someone help me.

For some reason my data is no longer syncing from my watch to my phone.

It was working fine (last successful sync was Feb 20th 2018), but for whatever reason pressing sync from either the watch or Garmin app no longer transfers my activity data.

Thanks in advance for any help on this.

0 Former Member over 6 years ago

On another thread, someone found a solution which worked for me and others. My phone is an Honor 8 and this worked for me.

On my phone, I went to the Battery settings (top right corner of battery screen info) and toggle off the option to close automatically apps of high battery consumption. Also on the main Battery info screen, go to "closing applications after screen blocks" and toggle off the Garmin connect. apparently, the problem is that Honor system (and maybe Huawei) are closing the connection of the app to the phone because it considers that is "wasting" battery with something non-useful, not sure. This is working for me. Tested it by keeping the Bluetooth on the phone on and off in watch, turning on after and connects quickly as it used to, and did the same with the phone BT off and watch on and also works, even with the app closed, plus also turning both BT devices off and on again.

Hope its useful for everyone else!