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Photos added using GCM wrong orientation in GC

Using GCM v4.3 on Samsung S5 running Android 6.0.1, I added two portrait orientation photos taken with the phone camera. They appear fine on GCM on the phone.

Also, when I selected the photos in GCM before adding them they were displayed rotated 90 degrees anti-clockwise.

When I look in GC on MacBook Pro they are both rotated 90 degrees anti-clockwise.
  • I've experimented just now, using Garmin Connect Mobile app v4.1.11 on my Samsung Galaxy Tab S (running Android 6), and added a photo each to my four most recent activities:
    • taking a new photo with the tablet in its usual portrait orientation (i.e. Home button at the bottom)
    • taking a new photo with the tablet rotated clockwise into landscape orientation
    • taking a new photo with the tablet rotated anti-clockwise into landscape orientation
    • seleting a sample photo in the Gallery that was factory-installed
    and in every case, the photo appears correctly in Garmin Connect online, view in the Safari browser app on my iPad Air.
  • Could you try with XC skiing?

    There is some other weirdness going on. In GCM the gear changes I made in GC are not showing. It is still showing the old gear even after restarting GCM, but when I look in Gear on GCM the new gear is linked to the activity.
  • Many thanks.

    Your first activity (Portrait) shows (incorrectly) as landscape in my browser (MacBook Pro, High Sierra, Chrome 64.0.3282.186) rotated 90 degrees.

    The landscape activity shows as landscape in the correct orientation.

    Both photos I took this morning were portrait so your first activity has reproduced the same error.

    I have just tried Safari and it reproduces the same error with your first activity and my activity.

    I created a new activity and tried to add some photos. When I browse the problem photos in GCM before selecting them, I see that they have been rotated 90 degrees anti-clockwise whilst in Gallery they are in the correct orientation, and they display correctly after they are added in GCM, so I think it is a GCM 4.3 problem not handling the rotation at the correct point in the application.

    Try this one: https://connect.garmin.com/modern/activity/2528269131 and browse the photos.
  • Try this one: https://connect.garmin.com/modern/activity/2528269131 and browse the photos.


    The orientation of your screenshot attached to that activity is correct, when I opened it in Safari on my iPad Air just now.

    Both of my activities show their respective tacked-on images in the correct orientation, too.
  • On my MacBook Pro it looks like this: [IMG2=JSON]{"data-align":"none","data-size":"full","src":"http:\/\/i66.tinypic.com\/jg2rf5.png"}[/IMG2]


    and this

    [IMG2=JSON]{"data-align":"none","data-size":"full","src":"http:\/\/i65.tinypic.com\/bgqvzd.png"}[/IMG2]


    Screenshots worked fine for me. Portrait photos taken with my phone camera don't.

    In the GCM "Select photos" screen many of the photos have the wrong orientation when compared with the Samsung Gallery app, the latter being correct.
  • Oh, OK, you were talking about the additional images.

    Anyway, all the tacked-on images (for your activity and for mine) are rendered in the correct orientation when viewed (in Safari, Chrome and Firefox) on my iPad Air. However, on my MacBook (in Safari, Chrome and Firefox) it's a different story; photos taken in portrait are rotated to landscape when presented in Garmin Connect online.
  • I suspect Garmin are handling the orientation meta-data incorrectly initially in GCM at selection stage, and then incorrectly fixing it up afterwards on all versions of GC so the problem is not visible, except on MacOS where it is not incorrectly fixed.
  • Actually, the photos' orientation also fails to be adjusted correctly when an activity is viewed in Chrome running on my Samsung Galaxy Tab S. One of the photos I took in landscape is even presented upside-down (i.e. rotated by 180°).

    That reminds me: https://forums.garmin.com/forum/into-sports/garmin-connect/1267538-activity-photos-turned-upside-down